Shipping
Shipping Policy
Our dispatch team are lightning fast and 100% focused on zipping your order off to you as quickly as possible! Our quick turnaround time often means that if you’ve made a mistake on your order or want to change your order, there may not be time to adjust it. We’ll always do our darndest to help, but the best bet is to take a few extra minutes when completing your online purchase and double check your delivery address plus order details.
If you’re looking for more information about placing an order, we answer a lot of questions on our FAQs page. Otherwise, for all our shipping terms, keep on reading!
We dispatch daily (except for weekends and Qld public holidays). Cut off for same day dispatch is 1pm AEST.
CYCLONE ALFRED
Our warehouse team are back operational at our HQ and we will be dispatching all outstanding orders on Monday, 10 March. Regular dispatch timeframes are now back to normal.
Please note, due to the weather conditions and subsequent flooding, Australia Post have advised delays may be experienced. If you do require your order urgently, we would suggest to utiise the paid Startrack express service.
Thanks for your patience during this wild weather!! x